Privacy Policy

Privacy Policy – Hestia Fire Protection Ltd

Effective Date: 16 October 2025

Hestia Fire Protection Ltd (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Controller Information -

Company Name: Hestia Fire Protection Ltd 

Company Number: 16313620 

Registered Address: 7 Bwthyn Y Mynach, Glynne Road, Bangor, LL57 1BX 

Email: info@hestiafireprotection.co.uk

Hestia Fire Protection Ltd is the data controller responsible for the personal data you provide to us.

Personal Data We Collect -

We may collect and process the following categories of personal data:

Names
Telephone numbers
Email addresses
Postal addresses
Details about premises and buildings, including building records
Any information provided via contact forms or required for the preparation of fire risk assessments and consultations

How We Collect Your Data -

Personal data is collected via:

Website contact forms
Email or telephone correspondence
Information necessary to perform fire risk assessments and fire safety consultations

Purposes of Processing -

We process your personal data for the following purposes:

To provide fire risk assessments, fire safety consultations, and advice.
To communicate with you regarding our services or respond to inquiries.
To maintain records of premises and related building data as required for our services.
To comply with legal obligations or regulatory requirements.

Lawful Basis for Processing -

We process personal data based on the following lawful grounds under UK GDPR:

Performance of a contract or services – where data is necessary to provide our services.
Legal obligation – to comply with applicable laws or regulatory requirements.
Legitimate interests – for business administration, communications, and maintaining our service standards.
Consent – where required for marketing or optional communications (not mandatory for core services).

Data Sharing -

We do not share your personal data with third parties, except in the following circumstances:

Where required by an enforcing authority, insurer, or in connection with a legal case.
Where sharing is necessary to comply with statutory or regulatory obligations.

Cookies and Analytics -

Our website uses cookies, including Google Analytics, to monitor website performance, track usage, and improve user experience. These cookies do not personally identify you, but aggregate usage information may be processed to help enhance our services.

Data Retention -

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. Once data is no longer required, it will be securely deleted or anonymised.

Data Subject Rights -

Under UK GDPR, you have the following rights regarding your personal data:

Right to access: Request a copy of your personal data we hold
Right to rectification: Correct any inaccurate or incomplete data
Right to erasure: Request deletion of your personal data (subject to legal obligations)
Right to restrict processing: Limit how we use your data
Right to data portability: Receive your personal data in a structured format
Right to object: Object to processing for direct marketing or legitimate interests
Right to lodge a complaint: With the Information Commissioner’s Office (ICO) if you believe your data is mishandled

To exercise any of these rights, please contact us at info@hestiafireprotection.co.uk.

Data Security -

We implement appropriate technical and organisational measures to safeguard personal data against unauthorised access, loss, misuse, or disclosure. Access to personal data is restricted to authorised personnel only.

International Transfers -

All data is stored and processed within the United Kingdom. We do not transfer personal data outside of the UK.

Changes to This Privacy Policy -

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The updated version will be posted on our website with the effective date updated accordingly.

Contact Us -

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Email: info@hestiafireprotection.co.uk